.page-faq{
  --faq-rail: 2.25rem;
  --faq-line: rgba(22,18,27,.14);
  --faq-soft: rgba(46,27,79,.06);
  padding-bottom: clamp(2.5rem, 7vw, 5.5rem);
}

.page-faq .breadcrumbs{
  padding-top: clamp(1rem, 3vw, 1.75rem);
  font-size: .8125rem;
}
.page-faq .breadcrumbs__link{
  color: var(--muted);
  text-decoration: none;
}
.page-faq .breadcrumbs__link[aria-current="page"]{
  color: var(--purple);
  font-weight: 600;
}
.page-faq .breadcrumbs__sep{
  color: var(--gold);
  margin: 0 .4rem;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero{
  display: grid;
  gap: var(--gap);
  padding: clamp(1.25rem, 3.5vw, 2.25rem) 0 clamp(1.5rem, 4vw, 2.75rem);
  border-bottom: var(--rule) solid var(--gold);
}
.page-faq .faq-hero .eyebrow{
  margin: 0;
  color: var(--gold);
}
.page-faq .faq-hero h1{
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.9rem, 5.4vw, 3.4rem);
  line-height: 1.18;
  letter-spacing: -.01em;
  margin: .45rem 0 0;
  color: var(--purple);
  max-width: 15em;
}
.page-faq .faq-hero__lead{
  margin: .9rem 0 0;
  max-width: 36em;
  font-size: clamp(.9375rem, 1.5vw, 1.0625rem);
  line-height: 1.8;
  color: var(--ink);
}

.page-faq .faq-finder{
  border: 1.5px solid var(--celadon);
  padding: clamp(1rem, 2.6vw, 1.5rem);
  background: linear-gradient(165deg, rgba(220,233,226,.7), rgba(246,241,231,.9));
  box-shadow: 6px 6px 0 rgba(47,122,99,.12);
}
.page-faq .faq-finder__head{
  display: flex;
  align-items: center;
  gap: .55rem;
}
.page-faq .faq-finder__icon{
  width: 20px;
  height: 20px;
  flex: none;
  color: var(--celadon);
}
.page-faq .faq-finder__label{
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .1em;
  color: var(--celadon);
}
.page-faq .faq-finder__hint{
  margin: .5rem 0 .9rem;
  font-size: .8125rem;
  line-height: 1.65;
  color: var(--muted);
}
.page-faq .faq-finder__chips{
  display: flex;
  flex-wrap: wrap;
  gap: .45rem;
}
.page-faq .chip{
  font-family: var(--font-body);
  font-size: .8125rem;
  line-height: 1.4;
  padding: .4rem .72rem;
  border: 1px solid rgba(47,122,99,.42);
  background: #FFFDF8;
  color: var(--ink);
  cursor: pointer;
}
.page-faq .chip[aria-pressed="true"]{
  background: var(--celadon);
  border-color: var(--celadon);
  color: #FFFDF8;
}
.page-faq .faq-finder__status{
  display: block;
  margin-top: .85rem;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .06em;
  color: var(--celadon);
}

.page-faq .faq-visual{
  margin: clamp(1.25rem, 3.5vw, 2rem) 0 0;
}
.page-faq .faq-visual .media-frame__img,
.page-faq .faq-index-fig .media-frame__img{
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
}
.page-faq .faq-visual .media-frame__caption,
.page-faq .faq-index-fig .media-frame__caption{
  font-size: .75rem;
  line-height: 1.6;
  color: var(--muted);
  margin-top: .5rem;
}

/* ---------- 分组锚点条 ---------- */
.page-faq .faq-anchors{
  position: sticky;
  top: var(--bar-h);
  z-index: 6;
  display: flex;
  gap: .15rem;
  overflow-x: auto;
  scrollbar-width: none;
  margin-top: clamp(1.25rem, 3.5vw, 2rem);
  padding: .5rem .1rem;
  background: rgba(246,241,231,.96);
  border-top: 1px solid var(--faq-line);
  border-bottom: 1px solid var(--faq-line);
}
.page-faq .faq-anchors::-webkit-scrollbar{
  display: none;
}
.page-faq .faq-anchors a{
  flex: none;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .05em;
  color: var(--muted);
  text-decoration: none;
  padding: .4rem .62rem;
  border-left: 2px solid transparent;
  white-space: nowrap;
}
.page-faq .faq-anchors a[aria-current="true"]{
  color: var(--purple);
  border-left-color: var(--gold);
  background: var(--faq-soft);
}

/* ---------- 主体两栏 ---------- */
.page-faq .faq-layout{
  display: grid;
  gap: var(--gap);
  padding-top: clamp(1rem, 3vw, 1.75rem);
}
.page-faq .faq-groups{
  min-width: 0;
}

.page-faq .faq-group{
  display: grid;
  grid-template-columns: var(--faq-rail) minmax(0, 1fr);
  gap: 0 .85rem;
  padding: clamp(1.1rem, 3vw, 1.75rem) 0 clamp(.75rem, 2vw, 1.25rem);
  border-top: 1px solid var(--faq-line);
  scroll-margin-top: calc(var(--bar-h) + 72px);
}
.page-faq .faq-group:first-child{
  border-top: 0;
}
.page-faq .faq-group__rail{
  display: flex;
  flex-direction: column;
  align-items: center;
  padding-top: .15rem;
}
.page-faq .faq-group__code{
  display: grid;
  place-items: center;
  width: 1.9rem;
  height: 1.9rem;
  border: 1px solid var(--gold);
  background: var(--ivory);
  font-family: var(--font-mono);
  font-size: .8125rem;
  letter-spacing: .06em;
  color: var(--gold);
}
.page-faq .faq-group__rail::after{
  content: "";
  flex: 1 1 auto;
  width: 1px;
  margin-top: .5rem;
  background: linear-gradient(180deg, var(--gold), rgba(201,162,39,.12));
}
.page-faq .faq-group__body{
  min-width: 0;
}
.page-faq .faq-group__body > h2{
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.2rem, 2.8vw, 1.6rem);
  letter-spacing: -.005em;
  margin: 0 0 .45rem;
  color: var(--purple);
}
.page-faq .faq-group__intro{
  margin: 0 0 .85rem;
  font-size: .875rem;
  line-height: 1.75;
  color: var(--muted);
  max-width: 34em;
}

/* ---------- 问答折叠 ---------- */
.page-faq .qa{
  border-bottom: 1px solid var(--faq-line);
  border-left: 2px solid transparent;
  padding-left: .7rem;
  transition: border-color .2s ease, background-color .2s ease;
}
.page-faq .qa[open]{
  border-left-color: var(--gold);
  background: linear-gradient(180deg, rgba(201,162,39,.07), rgba(201,162,39,0));
}
.page-faq .qa__head{
  display: flex;
  align-items: baseline;
  gap: .65rem;
  padding: .85rem 1.9rem .85rem 0;
  position: relative;
  cursor: pointer;
  list-style: none;
}
.page-faq .qa__head::-webkit-details-marker{
  display: none;
}
.page-faq .qa__head::after{
  content: "+";
  position: absolute;
  right: .35rem;
  top: .72rem;
  font-family: var(--font-mono);
  font-size: 1rem;
  line-height: 1;
  color: var(--gold);
}
.page-faq .qa[open] > .qa__head::after{
  content: "−";
  color: var(--purple-mid);
}
.page-faq .qa__num{
  flex: none;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .07em;
  color: var(--gold);
  padding-top: .15rem;
}
.page-faq .qa[open] .qa__num{
  color: var(--purple-mid);
}
.page-faq .qa__title{
  font-size: clamp(.9375rem, 1.6vw, 1rem);
  font-weight: 600;
  line-height: 1.6;
  color: var(--ink);
}
.page-faq .qa__body{
  padding: .1rem 0 1rem;
  font-size: .9375rem;
  line-height: 1.78;
  color: var(--ink);
}
.page-faq .qa__body p{
  margin: 0 0 .55rem;
  max-width: 36em;
}
.page-faq .qa__body p:last-child{
  margin-bottom: 0;
}
.page-faq .qa__body a{
  color: var(--celadon);
  text-decoration: underline;
  text-underline-offset: 3px;
}
.page-faq .qa__steps{
  margin: .15rem 0 .6rem;
  padding-left: 1.15rem;
  display: grid;
  gap: .3rem;
  max-width: 36em;
}
.page-faq .qa__steps li{
  line-height: 1.75;
}
.page-faq .qa__steps li::marker{
  color: var(--celadon);
  font-family: var(--font-mono);
  font-size: .85em;
}
.page-faq .qa__note{
  font-size: .8125rem;
  color: var(--muted);
}
.page-faq .faq-index-fig{
  margin: 1rem 0 .25rem;
}

/* ---------- 右侧指引 ---------- */
.page-faq .faq-side{
  display: grid;
  gap: 1rem;
  min-width: 0;
}
.page-faq .faq-side__card{
  border: 2px solid var(--purple);
  background: var(--purple);
  color: var(--ivory);
  padding: clamp(1rem, 3vw, 1.4rem);
  box-shadow: 6px 6px 0 rgba(46,27,79,.16);
}
.page-faq .faq-side__title{
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1rem;
  line-height: 1.45;
  margin: 0 0 .55rem;
  color: var(--gold-light);
}
.page-faq .faq-side__text{
  margin: 0 0 .9rem;
  font-size: .875rem;
  line-height: 1.75;
  color: rgba(246,241,231,.86);
}
.page-faq .faq-side__list{
  list-style: none;
  margin: 0 0 1rem;
  padding: 0;
  display: grid;
  gap: .5rem;
}
.page-faq .faq-side__list li{
  display: grid;
  gap: .12rem;
  padding-top: .45rem;
  border-top: 1px solid rgba(231,206,123,.3);
}
.page-faq .faq-side__key{
  font-family: var(--font-mono);
  font-size: .6875rem;
  letter-spacing: .1em;
  color: var(--gold-light);
}
.page-faq .faq-side__val{
  font-size: .9375rem;
  color: var(--ivory);
  word-break: break-word;
}
.page-faq .faq-side__btn{
  display: inline-block;
  text-decoration: none;
}
.page-faq .faq-side__nav{
  border: var(--rule) solid var(--faq-line);
  padding: 1rem 1.1rem;
  background: var(--index-ivory);
}
.page-faq .faq-side__navhead{
  margin: 0 0 .6rem;
  color: var(--purple-mid);
}
.page-faq .faq-side__navlist{
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .5rem;
}
.page-faq .faq-side__navlist a{
  display: block;
  font-size: .875rem;
  line-height: 1.6;
  color: var(--ink);
  text-decoration: none;
  padding-bottom: .45rem;
  border-bottom: 1px solid rgba(22,18,27,.1);
}
.page-faq .faq-side__navlist a:hover{
  color: var(--purple);
}

/* ---------- 转人工 ---------- */
.page-faq .faq-help{
  margin-top: clamp(2rem, 5vw, 3.25rem);
  border: var(--rule) solid var(--ink);
  background: var(--index-ivory);
  padding: clamp(1.15rem, 3.5vw, 2.25rem);
  display: grid;
  gap: 1rem;
}
.page-faq .faq-help__intro .eyebrow{
  margin: 0 0 .4rem;
  color: var(--purple-mid);
}
.page-faq .faq-help h2{
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.15rem, 3vw, 1.55rem);
  line-height: 1.35;
  margin: 0 0 .5rem;
  color: var(--ink);
}
.page-faq .faq-help__intro p{
  margin: 0;
  font-size: .875rem;
  line-height: 1.75;
  color: var(--muted);
  max-width: 30em;
}
.page-faq .faq-help__steps{
  list-style: none;
  counter-reset: help;
  margin: 0 0 .9rem;
  padding: 0;
  display: grid;
  gap: .7rem;
}
.page-faq .faq-help__steps li{
  counter-increment: help;
  position: relative;
  padding-left: 2.1rem;
  font-size: .9375rem;
  line-height: 1.75;
  color: var(--ink);
}
.page-faq .faq-help__steps li::before{
  content: counter(help, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: .1rem;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .06em;
  color: var(--gold);
  border-bottom: 1px solid var(--gold);
  padding-bottom: .1rem;
}
.page-faq .faq-help__steps strong{
  color: var(--purple);
}
.page-faq .faq-help__note{
  margin: 0 0 1rem;
  font-size: .875rem;
  line-height: 1.75;
  color: var(--muted);
}
.page-faq .faq-help__links{
  display: flex;
  flex-wrap: wrap;
  gap: .5rem 1.25rem;
}
.page-faq .faq-help__links a{
  font-size: .875rem;
  color: var(--purple);
  text-decoration: none;
  border-bottom: 1px solid var(--gold);
  padding-bottom: .15rem;
}

/* ---------- 响应式 ---------- */
@media (min-width: 768px){
  .page-faq{
    --faq-rail: 2.75rem;
  }
  .page-faq .faq-group{
    gap: 0 1.15rem;
  }
  .page-faq .qa__head{
    padding-right: 2.4rem;
  }
  .page-faq .faq-help{
    grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr);
    gap: 1.75rem;
    align-items: start;
  }
}

@media (min-width: 960px){
  .page-faq .faq-hero{
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    align-items: end;
  }
  .page-faq .faq-layout{
    grid-template-columns: minmax(0, 1fr) 306px;
    align-items: start;
    gap: clamp(1.5rem, 3vw, 2.75rem);
  }
  .page-faq .faq-side{
    position: sticky;
    top: calc(var(--bar-h) + 68px);
  }
  .page-faq .faq-anchors{
    gap: .35rem;
  }
}

@media (max-width: 480px){
  .page-faq .qa__title{
    font-size: .9375rem;
  }
  .page-faq .faq-anchors a{
    font-size: .6875rem;
    padding: .38rem .5rem;
  }
}
<<<END>>>
